You Knew All Year the Holidays Were Coming

I came to financial planning as a profession in my 40’s, having made a mid-life transition from retail management.  I worked in both department stores and specialty retail and generally enjoyed the work. I always enjoyed Christmas in the stores – the music, the new fragrances, the decorations, and generally upbeat anticipatory atmosphere.  

Christmas time was grueling, however.  The amount of merchandise that comes into a store through its loading dock, and then out the doors in the customers’ shopping bags, is enormous.  It is very physical work, in that all that merchandise needs to be unpacked, displayed, and stocked around the store. The associates who wait on you generally have competing priorities imposed upon them:  great customer service, while getting the new merchandise out of the bins and on the racks.  

No matter where I worked, at 6 PM on December 24th, there were always customers who needed to make last-minute...

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